Some typical questions from our clients:

I booked online but haven't received a confirmation by email. What should I do?
If your booking was successful you should receive a booking confirmation by email almost immediately. If you do not receive a confirmation, then your booking did not go through or you may have incorrectly typed your email address during your booking. Contact us using the form above.

My computer crashed before I could print out the confirmation page? What do I do?
Don't worry, you will receive a parking voucher by email almost immediately. You can print that off and use it as your parking voucher.

How do I get from the car park to the airport?
All car parks that you can book online through us, provide transfers to and from the airport if required. Directions are provided on your email confirmation.

I only want to park for two days, can I book a 3 day mid stay car park?
Yes you can. Each car park has a minimum stay/charge. You can stay and book for less time but you will be charged their minimum stay/charge.

Do you own the car parks?
No. We make it possible to pre book online any car park at any of 20 airports around the UK. We are impartial, you choose the one that's best for you based on location, price, car park security or availability.

Can I amend my booking or cancel it if I decide not to travel?
No amendment charges apply. Bookings cancelled the day before departure will be charged £5. Bookings cancelled on the day of travel or after will be charged at the full cost. Click here for more information.

If you wish to view more FAQ's click here.